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If you're buying items on Novel Grounds and live outside the USA, we’ve got great news!

Novel Grounds has partnered with Stackry to provide international shipping and package consolidation services, making it easier than ever to receive your items worldwide.

A Simple Guide

Shipping your Novel Grounds Orders with Stackry

Sign up for free

  • Create an account with Stackry.
  • Get a free U.S. address at Stackry's secure operations center.

Shop any U.S. retailer

  • Enter your Stackry address at the checkout for any U.S. retailer.
  • Pay no U.S. sales tax and save up to 7.25%.

Packages arrive at Stackry

  • Stackry will notify you via email when your packages arrive at the Stackry operations center.
  • Store packages free for up to 45 days.

Manage packages

  • Login to your Stackry dashboard.
  • Enter commodity detail for your items.
  • Consolidate or re-pack items and save BIG on shipping.

Ship home with confidence

  • Pick from DHL, FedEx, Aramex or USPS.
  • Pay for your shipments.
  • Stackry's support team will be there to help every step of the way.

Your questions answered

Can I shop at multiple U.S. stores, like Novel Grounds, and have Stackry ship my orders internationally?

Yes, you can! With Stackry, the process is simple—and the savings add up. Shop at Novel Grounds or any U.S. retailer and have your purchases shipped to your Stackry U.S. address. We’ll store each package in your locker for up to 45 days at no cost. When you’re ready to ship, just log in to your Stackry account, select the items you want, and our expert team will consolidate everything into one cost-efficient shipment.

What is the estimated delivery time for my shipment from Stackry and how can I track it?

Delivery time varies by location, international shipping carrier and service level (express, priority, etc…). Please see Stackry’s International Shipping Options page for a breakdown of estimated delivery times.

Stackry will provide the carrier’s tracking number for your international shipment.

Does Stackry open all my packages?

Yes. Stackry opens all packages to inspect the contents for damage, dangerous goods and prohibited or restricted items. Stackry customers can rest assured knowing that their items are inspected for damage before leaving the U.S., and handled and prepared appropriately for international transport.

How are shipping costs calculated?

When shipping internationally, carriers calculate the cost based on both the weight and size of the package. Carriers charge for whichever is higher between the scale weight and the space the package takes up on an airplane. If your package is large but not very heavy, you may be charged based on its size (dimensional weight).

Dimensional weight is calculated by multiplying the length by width by height of each package in inches or centimeters and dividing by a dimensional weight factor. The dimensional weight factor varies by service offering and unit of measure (in or cm).

Stackry’s partner carriers DHL, FedEx and DHL Global Mail all use a dimensional weight factor of 166. The United States Postal Service (USPS) and FedEx Connect do not use dimensional weight to calculate the final price of shipping.

When dimensional weight exceeds scale weight, shipments are charged according to the dimensional weight.

See Stackry’s dimensional weight page for more details.

Are duties and taxes included in Stackry’s shipping price?

Stackry shipping costs do not include additional duties and taxes.

Duties and taxes vary by country. For a quick and easy way to estimate duties and taxes, visit the Simply Duty import calculator.

For more information about the duties and taxes in your home country, please check your local customs office.

Stackry is required to collect duties and taxes for some specific country / carrier combinations. See Stackry’s duties and taxes page for more information.

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