HELP CENTER
Shopping from US retailers and shipping to
Eswatini
?
Here's what you'll pay in import duties,taxes, and handling fees — plus how Stackry helps you keep costs predictable before you checkout.
For your shipment to Eswatini, Customs Duty is calculated as a percentage (0-30%) of the CIF value, which includes your goods cost, insurance, and freight charges. After duty, Import VAT at 15% applies to the combined total of CIF value plus duty, plus carrier clearance fees typically ranging from E200-E350.
Eswatini has an E400 threshold for unsolicited gifts, but most shipments have no duty-free limit. Since Stackry ships from the USA, your commercial orders are typically subject to Import VAT and Customs Duty from the first Lilangeni of value.
Since the USA is outside the Southern African Customs Union (SACU), your items are taxed based on the CIF value (Cost, Insurance, and Freight). Rates typically range from 0% to 30%, with electronics often at the lower end and apparel potentially higher.
Import VAT is charged at a standard rate of 15% on the total landed cost. This base includes your Customs Value plus any Customs Duties that were applied to the package.
Yes, carriers like DHL or FedEx typically charge a disbursement or advancement fee for handling customs clearance. This is usually around 2.5% of the duty and tax amount or a flat fee between E200 and E350.
The Eswatini Revenue Service (ERS) collects all import taxes and duties. The carrier usually pays these on your behalf upon arrival and will collect the full amount from you before releasing the package.
No, because Stackry ships from the USA, which is a non-SACU country, your items are subject to the SACU Common External Tariff. Duty-free status generally only applies to goods originating within the Southern African Customs Union.
You can estimate costs by adding 15% VAT and an estimated duty rate (0-30%) to your item value plus shipping, then adding a carrier handling fee. However, final charges are determined by the Eswatini Revenue Service and the specific classification of your goods.
No, the E10,000 traveller allowance applies only to personal baggage carried by individuals entering the country. Parcels sent via mail or courier follow stricter rules and are generally taxable from the first unit of currency.
If your shipment qualifies as an unsolicited gift between individuals and is valued under E400, it may be exempt from duties. However, commercial purchases sent through Stackry are typically treated as taxable imports regardless of the declared purpose.
The links below are external references to official Eswatini government sources. We recommend reviewing them for the most accurate and up-to-date information on taxes and duties for Eswatini.
Aviso legal: La información proporcionada en este sitio web está destinada a ofrecer una visión general de los aranceles aduaneros, los impuestos de importación y los procesos relacionados. No es exhaustiva y puede no reflejar las normativas más recientes. Recomendamos consultar fuentes oficiales aduaneras o gubernamentales para confirmar las reglas, los cargos y los requisitos exactos antes de tomar cualquier decisión de compra o envío. Si bien procuramos mantener la información precisa y actualizada, no podemos garantizar su exhaustividad y no nos hacemos responsables de posibles discrepancias o inexactitudes.
Contact Stackry customer support and our team will help.
