HELP CENTER
Shopping from US retailers and shipping to
Zimbabwe
?
Here's what you'll pay in import duties,taxes, and handling fees — plus how Stackry helps you keep costs predictable before you checkout.
ZIMRA (Zimbabwe Revenue Authority) collects customs duty on your shipment, typically using flat rates for private imports: most general goods are taxed at 40%, electronics at 55%, books at 5%, and clothing at 40% plus $3 USD per kg. The duty is calculated on your CIF value (cost of goods + insurance + freight), and packages valued over $10 USD will likely incur these charges.
The de minimis threshold is $10 USD, meaning most packages valued above this amount will incur taxes and duties. You should expect to pay charges on nearly all shipments since most purchases exceed this low limit.
The standard Import VAT rate is 15.5%, effective January 1, 2026. This tax is calculated on the total value for duty plus any customs duty and surtax paid on your shipment.
Yes, clothing is typically charged at 40% plus $3.00 USD per kilogram, while footwear incurs a 40% duty plus $1.00 USD per pair. These flat rates are designed to simplify the process for common personal items in your package.
The Zimbabwe Revenue Authority (ZIMRA) is responsible for collecting all import taxes and duties upon arrival. Your carrier will usually collect these fees from you before delivering the shipment to your address.
Yes, carriers like DHL or FedEx typically charge a separate processing fee for handling customs declarations, often ranging from $20 to $50 USD. This fee is independent of the government taxes and duties applied to your shipment.
No, the $50 gift rebate applies only to unsolicited gifts sent person-to-person and does not cover e-commerce purchases from US retailers. Since you are shopping online and using Stackry forwarding, your shipment will be subject to standard import duties.
While Zimbabwe has a local currency (ZiG), import duties and taxes for international shipments are frequently calculated and payable in USD. Be prepared to settle your shipment charges in US dollars or the equivalent value.
Importation of used clothing for personal use is highly restricted and often prohibited to protect local industry. You should avoid including second-hand garments in your shipment to prevent delays or confiscation.
You can estimate costs by applying the flat duty rate for your item type plus 15.5% VAT on the sum of the item value, freight, and duty. Keep in mind that final charges are determined by ZIMRA and may vary based on the specific classification of your shipment.
The links below are external references to official Zimbabwe government sources. We recommend reviewing them for the most accurate and up-to-date information on taxes and duties for Zimbabwe.
Aviso legal: As informações fornecidas neste site destinam-se a oferecer uma visão geral sobre direitos aduaneiros, impostos de importação e processos relacionados. Não são abrangentes e podem não refletir as regulamentações mais recentes. Recomendamos consultar fontes oficiais alfandegárias ou governamentais para confirmar as regras, taxas e requisitos exatos antes de tomar qualquer decisão de compra ou envio. Embora nos esforcemos para manter as informações precisas e atualizadas, não podemos garantir a sua integralidade e não nos responsabilizamos por quaisquer discrepâncias ou imprecisões.
Contact Stackry customer support and our team will help.
