A Simple Guide

Yes, you can! You’ll get 45 days of free storage to accommodate the arrival of multiple packages. It’s a simple process with big savings!
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Shop at Swappa or any U.S. retailer and ship one or more packages to your Stackry U.S. address. Stackry will store each package in your locker for up to 45 days at no cost. Once you’re done shopping and ready to ship, simply log in to your Stackry account, select your items, and our expert team will consolidate them into one cost-effective shipment.

Delivery time varies by location, international shipping carrier and service level (express, priority, etc…). Please see Stackry’s International Shipping Options page for a breakdown of estimated delivery times.

Stackry will provide the carrier’s tracking number for your international shipment.

Yes. Stackry opens all packages to inspect the contents for damage, dangerous goods and prohibited or restricted items. Stackry customers can rest assured knowing that their items are inspected for damage before leaving the U.S., and handled and prepared appropriately for international transport.

When shipping internationally, carriers calculate the cost based on both the weight and size of the package. Carriers charge for whichever is higher between the scale weight and the space the package takes up on an airplane. If your package is large but not very heavy, you may be charged based on its size (dimensional weight).

Dimensional weight is calculated by multiplying the length by width by height of each package in inches or centimeters and dividing by a dimensional weight factor. The dimensional weight factor varies by service offering and unit of measure (in or cm).

Stackry’s partner carriers DHL, FedEx and DHL Global Mail all use a dimensional weight factor of 166. The United States Postal Service (USPS) and FedEx Connect do not use dimensional weight to calculate the final price of shipping.

When dimensional weight exceeds scale weight, shipments are charged according to the dimensional weight.

See Stackry’s dimensional weight page for more details.

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Stackry shipping costs do not include additional taxes.

Duties and taxes vary by country. For a quick and easy way to estimate duties and taxes, visit the Simply Duty import calculator.

For more information about the duties and taxes in your home country, please check your local customs office.

Stackry is required to collect duties and taxes for some specific country / carrier combinations. See Stackry’s duties and taxes page for more information.