HELP CENTER
Shopping from US retailers and shipping to
Cook Islands
?
Here's what you'll pay in import duties,taxes, and handling fees — plus how Stackry helps you keep costs predictable before you checkout.
Your shipment to Cook Islands may incur charges when it arrives. Personal goods under $750 NZD are generally duty-free, but you'll still pay 15% VAT and an $11.50 NZD processing fee. Shipments over $750 NZD face additional customs duty (typically 0-20%) plus carrier handling fees.
Your shipment to Cook Islands is duty-free up to $750 NZD for one-off personal imports. If your total shipment value exceeds this threshold, you'll pay Customs Duty, 15% Import VAT, and a $11.50 NZD Import Transaction Fee.
You can import goods worth up to $750 NZD without paying Customs Duty under the one-off personal import concession. This threshold applies to the total value of your shipment including shipping and insurance.
VAT is charged at 15% on the sum of your Customs Value, any applicable duty, and other import fees. This means the tax is applied to the total landed cost of your shipment rather than just the item price.
Yes, a standard Import Transaction Fee (ITF) of $11.50 NZD is typically charged for processing your entry. Your carrier may also add their own brokerage or handling fees for advancing payments to customs.
You will be required to pay these charges directly to the Revenue Management Division or your carrier before your package is delivered. The exact timing depends on whether your carrier collects payment upon delivery or requires prepayment.
If your total shipment value exceeds $750 NZD, you will be liable to pay Customs Duty at rates ranging from 0% to 20% depending on the product category. The VAT is then calculated on this higher total including the duty amount.
You can estimate costs by calculating 15% VAT and potential duty on your total CIF value, plus the $11.50 NZD ITF. Keep in mind that final charges are determined by the destination country authorities and may vary slightly from estimates.
The concession is intended for non-commercial, one-off personal imports, so frequent shipments might not qualify for the exemption. Each shipment is assessed individually based on its declared value and nature.
The Revenue Management Division of the Ministry of Finance and Economic Management collects these charges directly or through your carrier. They determine the final amounts based on current tariffs and regulations.
Certain items like drones, radio equipment, or medicines may require special permits from local authorities before they can be cleared. Check with relevant agencies if you are shipping restricted goods to avoid delays.
The links below are external references to official Cook Islands government sources. We recommend reviewing them for the most accurate and up-to-date information on taxes and duties for Cook Islands.
Disclaimer: The information provided on this website is intended as a general overview of customs duties, import taxes, and related processes. It is not comprehensive and may not reflect the most current regulations.We recommend checking official customs or government sources to confirm the exact rules, charges, and requirements before making any purchasing or shipping decisions.While we aim to keep information accurate and up to date, we cannot guarantee its completeness and are not responsible for any discrepancies or inaccuracies.
Contact Stackry customer support and our team will help.
